Frequently Asked Questions
The questions the counter at 2 Great Jones St gets most often.
Do disposable covers affect the sound?
Non-woven covers are designed to be acoustically transparent. Foam windscreens are not – they are there to stop plosives and wind, and they do change the top end slightly. Pick by the job.
What does delivery cost?
US orders of $29 and over ship free. A flat $4.50 applies below that. We ship to United States addresses only.
Can hygiene stock be returned?
Only if the pack is unopened. Within 30 days, in its original packaging. Opened hygiene stock cannot be resold and is not returnable.
Will this clip fit my stand?
Check the thread listed on the product page. Most stands take 5/8, and several of our clips ship with a 3/8 adaptor. Ask us if the listing does not say.
Are the broadcast microphones working units?
No. The anchor and reporter microphones in that category are props for stage and photography. They are listed as props on their own pages.
Can I collect an order in person?
Yes. Place the order, then call +1 212-979-1273 and we will hold it at 2 Great Jones St. Opening hours are Mon-Tue: Closed | Wed-Fri: 12:00 PM – 6:00 PM | Sat-Sun: 11:00 AM – 5:00 PM.
How do I track my order?
Use the Track Order page on this site with the order number from your confirmation email, or email [email protected] and we will look it up.